Reviews

J & W Heating and Air
Reviewed from Google

4.8 out of 5 stars

Dewey Smith
Dewey Smith

5 out of 5 stars

posted 1 month ago

Our experience has been very good.

(1) The carrier system has been the best we have ever experienced anywhere.
(2) Sales people excellent knowledgeable polite and not pushy.
(3) Installation and followup by Lisa was even better. Top notch!
(4) Office staff polite and timely with help.

If there were more than 5 stars they earned it.

Kathleen Neenan
Kathleen Neenan

5 out of 5 stars

posted 2 months ago

I contacted J&W to arrange annual maintenance and a check of our system. The appointment was promptly and cheerfully made. After being given a time range, I was told that Christ would be the technician and that he would call within one half hour before coming to the appointment. Two days ago, the maintenance and check went exactly as planned and both my husband thought that Christ did an outstanding job! He helped us understand how to maximize the efficiency of our a/c unit and eagerly answered all of our questions.

Christ was a superb, knowledgeable and friendly representative of the company who is very deserving of this recognition!

Kathy Miller
Kathy Miller

5 out of 5 stars

posted 3 weeks ago

Technician, Don came out on a Sunday (same day I called in) to look at my A/C unit which had ceased. Very professional and prompt. Ended up with a sales call (on Sunday) from Rob Sanders, Comfort Advisor, as a result of Don telling us we should more than likely purchase an entire new unit. Compressor could have been repaired but probably not worth paying the $ in the long haul. Purchased a 4 ton 2 stage compressor (York model) and so far (3rd Day since installation) so good. If you buy a new unit get JEA discount and rebate if you can. Depending on how long you plan on living in your house will depend on which warranty you want to get. Very quiet, cool air. Took almost an entire day to install but highly recommend J & W Heating and Air.

Jared Willer
Jared Willer

5 out of 5 stars

posted 1 month ago

Had a good experience with J&W. We had our system replaced and upgraded for a reasonable price. They worked the whole day and late to finish the job and left everything clean when they where done. I have had two adjustments made to the system to make sure it is operating it's best and both times the service was just as excellent. While they are not the cheapest nor the most expensive J&W got our job done right.

Vercountess Hendricks
Vercountess Hendricks

5 out of 5 stars

posted 3 months ago

I had the most wonderful, fun, and informative experience with Rod and Phillip W. Both of these guys were wonderful on time, and extremely upbeat and made my Friday morning. From the moment they walked in they both made me feel like I was in for a exciting treat. I must say I was in for a great surprise and I hated to see them go. thank you Guys for having fun at my house. yes they did work their butts off to make my AC system work better than before. You can definitely send these guys back any time.