Steve from J&W has been particularly helpful with our maintenance problems. We have not had the easiest unit to deal with, but the company, along with Steve, has guided us through our troubles and they will continue to service us. Thank you Steve and J&W
- Miranda D
Great company. We needed to get our AC replaced. We received quotes from several companies. J&W had the best quote for what we were looking for. They installed everything in one day, even tossed in a few extras. J&W did extremely good work replacing my AC unit. They were great to work with and easy to do business with. Erin in the front office is very polite and friendly and Michael Wildes was professional and great to work with. I highly recommend them to anyone needing a new AC or AC work.
- Happy Customer
Tom came out today and provided excellent service! I would recommend J & W to anyone looking for great Service!
- Joe B
Tom Jowanna came out to do my fall service, he provided excellent service, as he always does, I would like for him to come out for semi-yearly service every time. I would recommend J & W Heating and Air to anyone looking for excellent service.
- James Runge
We have been without heat or A/C for about a year. We were working with another HVAC company and they were not following up with us or following through on action items we had discussed. I called Carrier to get a referral for a reputable company to work with to restore A/C to the primary zone in our house. They gave me J&W's contact info. Darren called me the next afternoon to let me know he was on his way. He looked over our a/c unit and talked to me in depth about our options for repair/replacement. Because the problem was primarily a faulty part, he had to fill out the manufacturer's paperwork to understand the pricing associated with the two options. He did this and, again, talked through the pros and cons of each option. I was able to make a very informed decision and move forward. Darren has probably been one of the most responsive and professional service personnel I have worked with. I even left my house to run an errand while he was working and I had no concerns leaving while he was still at the house. As a former service oriented business owner, Darren is a rare find - J&W, he's a keeper - be sure to take care of him! Remember, the number one reason why businesses lose customers is due to indifference on behalf of an employee. Darren is the antithesis of this concept - he makes J&W look great!
- Denise Henderson
Duvon Yarbrough was on time, informative and overall a great service technician. He took time with us and explained about your maintenance agreements which we did purchase as well as other options we will consider. It was a pleasure dealing with him.
- Dena Clay
Your service technician Chaz (Charles) is the best tech you have. since I got the unit I have several tech doing the annual service not of them explain to me like Charles did , he told me things I have with this unit I didn't not now I have , I would like to have him for all of my services please give him a raise he really deserved it I wish we had more peoples like him to help the customers happy holidays to all of you
- Nadia and Wayne Stewart
Your technician Tom Jowanna does an excellent job every time he has serviced my AC unit. He is always prompt and courteous, and offers advice on how to keep my system running the best it can. I would recommend J & W Heating and Air to my friends because of the great job Tom always does. Thanks Tom!
- Randy Renshaw
Your service technician, Duvon, checked out our heat pump/AC today. He is truly a great asset to your company. His knowledge of our system and his ability to clearly explain everything to us was very helpful. He is a solid representative of J & W and is always welcomed into our home.
- Don Bloch
Company has been great since we started doing business. Very professional!
- Sharon Lomon
Brent and the J&W team are amazing brand ambassadors. I love working with them!
- Erin Bigalke
Mr. Darren Jones did a highly exceptionable job on our unit. We were blessed to have him as our technician. May he deserve a raise and best technician of the year award 2012.
- David & Belinda McMillan
Tim and Adam did the install on our ac unit and what a professional job they did. They took the time to explain how everything works. I would definately recommend J&W to anyone!!
- Tim Kenyon
Let it be known to all good people that on July 26 2011 I had the pleasure of meeting Tim & Adam Jewell when they came to home I live in. They do work as a team. They were very polite, professional, and hard working. I am a care giver to a terminally ill person in my home. They told me they noticed an immediate difference in the better air quality when Tim and Adam finished their work. I would just like to extend my appreciation to them and the company they work for.
- Paul J Gross III
Wow.. Just got our first electric bill after our new AC. What a difference Thanks!
It is very difficult to find skillful people, however everybody I have had the pleasure of dealing with at your company has been nothing but great! Many thanks
We are THRILLED with the professional salesmanship, the work and the service done by your company at our home! We are especially appreciative of the informative and courteous way our concerns were addressed and the thoroughness of inspection to discover the underlying cause of our problem—
And Thank you again!!
- Joe and Dian Korade