4 Qualities of a Great AC Technician - J&W Heating and Air

4 Qualities of a Great AC Technician

We all can agree on one thing when it comes to our homes, and that is that we want nothing but the best when we hire professionals. Even when we go into the market to shop for bargains, we are looking for quality, top-notch service. This is especially the case when you are talking about hiring an HVAC Jacksonville FL technician to care for your system. The amount of reliance that we place on our central air conditioning system in the state of Florida, especially in the hot summer months, is uncanny. We put so much stress on these systems, and it is imperative that we have a quality air conditioning technician to help us care for it.

When you are looking to hire an air conditioning professional, though, what are your areas of focus? What should you be looking for regarding qualities that are going to set one technician apart from the rest? Should you focus on their years of experience, their customer service, or something else? We will take a closer look at this to help you with the difficult decision.

Years of Experience

The years of experience that some HVAC Jacksonville FL technicians have over others does matter. It is a factor of differentiation that can set apart one technician from another. When you have as much experience as we do at J&W Heating and Air, being in business since the 1960s, we bring a lot to the table. For over 45-years we have been assisting homeowners with their air conditioning needs. When you are seeking out a great technician, make sure that they have the years of experience, the track record of success that gives you comfort.

Customer Service as a Priority

You do not want just to be a nameless customer, an account number to a company that they come out to service. You want one-on-one attention so that you know your central air conditioning system is going to get the level of care that it needs. You want customer service to be a top priority of the technician that you are considering hiring.

Proven Results

Proven results are another factor that you are going to want to hone in on. These results can be witnessed by checking out reviews on search engines such as Google, on social networks where the technician operates, and so on. As for us at J&W Heating and Air, we take a lot of pride in customer feedback, and our reviews speak for themselves. Check us out on Google and read the excellent testimonials, so many of our clients have left for us!

Emergency Service

Emergency service is something that you want to be thinking about. You need a technician that is going to be there if is the middle of the night and your system goes down. When you pick up the phone to call on them, you are going to want the comfort of knowing you will get a response. Our 24-hour emergency service means that you will never be left suffering, waiting for business hours to get someone out to your home to assist.

The market for HVAC Jacksonville FL technicians is one that is highly competitive. We at J&W Heating and Air understand that which is why we go above and beyond to raise the bar regarding our offerings every day. We want to come to help you care for your central air conditioning system in the form of maintenance, emergency repairs, as well as new installations. It all starts with giving us a phone call and an opportunity to assist you and your AC needs.

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J & W Heating and Air
4.8
Based on 1050 reviews
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Stacy Russell
Stacy Russell
15:10 02 Jun 20
I will be recommending J&W to my friends and family. They were very professional and on time. Did a very well job in... a quality manner. Dustin, Mark, and Robert. Worked very well together and was in and out with no cleanup for me to do. Thanks so much for getting my home back to a cool environment.read more
Phillip Wallace
Phillip Wallace
13:46 27 May 20
Just had an entirely new, full HVAC install done at our old house in Riverside, which was a fairly big job. Brian and... Will did the installation, and were awesome. There was going to be issues leveling the air handler in the attic, so they moved it to a new spot and hung it instead, getting new parts/changing the plan on the fly. We're much happier with this new setup and location of the air handler. I really appreciated this, their professionalism/thoroughness, and flexibility. Brian and Will worked super-hard, and double-checked everything once the job was done. Would use this company again.read more
Louis Kincheloe
Louis Kincheloe
21:18 01 May 20
Two installers here early this morning. Worked all day. Very professional, extremely well mannered and quick to answer... all my questions. They are Dustin and Robert. Both men went above just installing my new unit, they were personable and knowledgeable in what they were doing. I was surprised when I found out these two hadn't been working that long together. They worked extremely well together. I highly recommend this two men.read more
Shirley Davis-So Brooks
Shirley Davis-So Brooks
18:10 01 Jun 18
Very pleased with installation of York A/C Heating unit. Jason Bottoms and Jason Flatearth were professional, ... arrived on time and completed the job in a timely manner. The unit looks great. They upgraded and repaired everything that needed it. Great Job.read more
James Ponciano
James Ponciano
22:46 03 May 18
A snake crawled into my outdoor condenser and stopped my 16 year old Trane last week on Thursday. The power surge took... out my blower unit circuit board and the motor. I called J&W and Rob was over within two hours of my call. I was spec'd a new York 17 seer system and it was up and running on Monday. Technicians Jason and Brian arrived promptly and every facet of the installation was thorough. When completed, I would not of even known they were there except they left my garage cleaner! Thanks J&W!read more
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