Rob Sanders saved us a lot of money on a very good A/C unit. He was very a tuned to our needs and followed up to see that the install was done correct and that we were happy. The two installers were outstanding and were very skillful. The entire job was done right and most importantly correct. Sorry if I didn't remember their names but I'm sure the company can add them to the remarks.
This company was well organized and prompt. I was not an existing customer. They came out the same day and fixed my a/c. The service technician was knowledgeable, courteous and pleasant. He explained the problem to me and fixed it. The costs were reasonable and clear and I even signed up for the maintenance plan! Highly recommend!
Phil came and worked on our mini-split. He first took time to tell me what was going on and what he would be doing to do a complete service in our unit. He has so very polite and knowledgeable! I have never had anyone better come work on my house. It's so great to know he is out there next time I need ANY sir conditioning or heating service!!! Very pleased!!!
Scott came out to our house to install a new fan motor in our air conditioner. Scott was the best technician J&W has sent to our home. His determination and work ethic is something to be praised. Scott was determined to get our A/C up and running (we were already without for 5 days in the middle of July) properly.
J&W - you need to take care of good employees like Scott - - - you don't want to have such a dedicated employee leave your organization.
We tip our hats to Scott for a job well done. Most appreciated.
Brenda Wagner & Chris Becht
Our system was burned out. Jessica & Margaret were helpful and stayed in contact with us. Mike helped us choose the best system for our home.
Robert & Bryan installed our new system & took care of our concerns to our complete satisfaction. I would recommend J&W to anyone for excellent service from kind, knowledgeable professionals. Thanks again!!