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What our Customers Are Saying

  • review rating 5  Our technician Lisa was friendly, professional and on time. She diagnosed our AC problem quickly and fully described repair options, answering all our questions, and making sure we understood the costs involved. Once she had replaced the parts and checked it was working correctly,she walked me through the fixes and explained how the surge protectors worked. I would strongly recommend Lisa (and J&W) to anyone who needs HVAC repairs, they take the time to see you are satisfied with their work. Thanks to Ross another maintenance tech, who like Lisa did a great job talking through the issues and solutions.

    thumb Howard Jones
    6/04/2018

  • review rating 5  Wonderful working with them. To hard sales. Just easy business. Would recommend. Thanks Rob. Installers were great as well.

    thumb Tina Stegall
    4/23/2018

  • review rating 5  First time buyers and nervous as heck as to what company to go with. We placed several calls and received several estimates. However, J&W was the company that impressed us the most from start to finish. It started with our sales representative, Philip, who was courteous and polite. He took his time explaining our options and answered any questions we had. He even followed up with a courteous call the next business day to ensure everything went well with the installation and to ensure everything was working well. When it was time to install the system, Jeffrey and Shannon, were right on time. They kept us posted throughout the day what was occurring and even though they ran into a cliché, they ran and got the parts and completed the job. Upon completion, they ensured everything was picked up, that the system was working and cooling the house and then explained all paperwork involved with the new system. A week later, we had some problems with the system, Philip was there for us again. He guided is to the person to contact and Steven, a tech came out to the house. He was prompt and right on time. He got right to work, found the problem and fixed it. I have nothing but compliments, not complaints with this company.

    thumb Karen Emerick
    8/12/2017

  • review rating 5  I had the privilege of having your representative Rose service my two units yesterday. She is great and certainly a great asset of your company. Not only did she service my units, she explained what she was doing, why and then made recommendations. Thank you, Ann

    thumb Ann Sauer
    4/28/2018

  • review rating 5  Arrived on time. Chris took his time inspecting all the components of our system and gave an honest review. Highly recommend j&w!!!

    thumb Matthew Girgenti
    3/16/2018

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J&W Heating and Air

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