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What our Customers Are Saying

Same day visit, with excellent customer service. I have had three other companies recently visit and this by far is the best. I am picking on who I recommend but this is an easy choice. Phil was incredibly knowledgeable, helpful, and took the time to listen to all of my concerns and observations regarding my HVAC system. Willing to talk through his diagnostics, concerns, corrective options, and left me, as the customer, room to think and make a decision without feeling pressured or "railroaded" into anything. This company has earned my loyalty and I am excited to have an AC company that doesn't just want to sell me refrigerant. If you are looking for someone to insulate your attic, repair/install/maintain your HVAC, this is an easy choice. Regardless of any price difference, this the company worth using to get it done right the first time.
Holly Allphin
The technician was great fast and early. Me and my extended family have used J&W for a long time. They are always fast and reliable. They really care! I called late on a Thursday and she said if need be they could have someone out in the next few hours. I waited till the next day as the AC was working. I couldn't ask for much more. The AC in the house feels great. Courteous professional fast knowledgeable!! Thanks to Steven Van Dyke II ( AC technician ) and to J&W heating and air!! I will never use anyone else. I highly recommend them!! You can't go wrong. J & K ??? Westside Jacksonville
thespdfrk
Great experience and service. The technician, Rose, was very knowledgeable and she patiently and consicely answered all of my questions about the diagnosis and ways to care for my system going forward. Definitely value added. I was pleasantly surprised to not be dealing with a pushy sales pitch and a doomsday diagnosis. J&W has earned my business going forward! Well done, Rose!
Brandon Meadows
So thankful for Scott coming out tonight. Got home from work after 7 to find the AC not kicking on. Called a few places before J&W but couldn’t speak to someone. Called J&W and the woman Jessica I spoke to was very friendly and assured me someone would be out tonight. Maybe 30 minutes later I got a call that he was on his way. He was already clearing the drain line and got the unit to kick back on by the time I got a call back from one of the other places. I’m also very happy to now have their Platinum energy savings plan and everything it provides. Scott was very professional and courteous and we really appreciate his work tonight. Thank you from the Mejia’s!
Kendra Cave
Tuesday our A/C went out. Dustin arrived and was beyond helpful. He went out of his way to explain everything to the point that I understood what he was talking about. The next day(today) I had an amazing crew show up to install my new system Brian, Mark and Robert. Brain made sure I understood everything that was done. They where beyond professional and clean .
kim ropon

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Need Emergency Service? 904.647.3292

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5011 Sunbeam Road
Jacksonville, FL 32257

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