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What our Customers Are Saying

Couldn't ask for a more professional technician or representative for a company than Phil. As soon as he arrived he began getting his gear ready and informed me how long the repair would take. Very courteous and respectful of our property. He completed the repairs on time in spite of the searing heat and humidity he endured. Very polished!
Jay gordon
1/08/2018

Superb! This is the best HVAC Company I've dealt with in Jacksonville for repairs and maintenance. Totally professional and customer service driven. I highly recommend their services - you'll be glad you did.
Robert Clery
12/21/2017

Rose performed a biannual service and tune up today. She only recommended the essentials and did NOT try to sell me anything I didn’t need. She was friendly, fast and knew exactly what she was doing! I highly recommend J&W Heating and Air if you need maintenance or service done.
Michael Tapawan
2/16/2018

The technician was great fast and early. Me and my extended family have used J&W for a long time. They are always fast and reliable. They really care! I called late on a Thursday and she said if need be they could have someone out in the next few hours. I waited till the next day as the AC was working. I couldn't ask for much more. The AC in the house feels great. Courteous professional fast knowledgeable!! Thanks to Steven Van Dyke II ( AC technician ) and to J&W heating and air!! I will never use anyone else. I highly recommend them!! You can't go wrong.J & K ??? Westside Jacksonville
thespdfrk
7/07/2017

A little over a week ago my air conditioner of 18 years finally died. So I did some research and found great reviews for J&W heating and cooling. I called and was very pleased how professional and friendly the staff was. They sent Lee out the same day who was very friendly and knowledgeable. He assessed the unit and explained in a very competent way why replacement was the best course. He called the office and requested a salesperson to come out and discuss a new unit. Darryl was super friendly and professional. He quoted a couple different units for me to decide while taking the time to explain the differences between them. Today the installers came out. Jason and John were very competent and experienced. They took the time to go over the new thermostat settings to get me started. The install took less than 5 hours. They left my garage cleaner than when they started. (Thank you). There was not one issue with the installation. The unit worked perfectly. I don't think my house has ever been more comfortable than it is now. I highly recommend J&W Heating and Air and have already told a couple of my friends about them.
Chris LoMonaco
4/25/2018

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