What To Expect On A Service Call

One of the most common misconceptions that people have when it comes to central air conditioning is their needs in terms of what they have to do to maintain the system.  You could invest in the best central air conditioning system out there from the most trusted manufacturer around and still run into issues.  There is no air conditioning system that is truly 100% reliable and this means that you have to be on your toes to get the system services when it is needed.  Every single air conditioning system at one point or another is going to be in need of an AC repair Jacksonville FL.  What you want as a homeowner is an experienced professional that is going to be able to react in the manner you would expect when that service call comes in.


We at J&W Heating and Air take a great deal of pride in how we handle each and every service call we get.  We know how frustrating it can be when your central air conditioning system breaks down.  We also have a full understanding as to just how important that system is to the overall comfort level of your home.  When your air conditioner fails, you can rely on us and our team of experts to get everything back in working order and help you live comfortably all over again.  




The first thing that you can expect whenever we get a service call for an AC repair Jacksonville FL job is professionalism.  Our team of experts want to be as professional as we possibly can and also work with you to help to explain all of the issues or the sole issue that is going wrong with your system.  It is one thing for us to have an understanding of where the system is failing, but it is a whole different ballgame for you to be able to understand it and that is what we set out to do.  Our team of professionals will take the time to respect your air conditioning system, help to explain to you what is going wrong with it, and also figure out how best to repair it.


Full System Assessment


There may be a few different issues going on with your central air conditioning system, all of which need attention.  When we get called on for an AC repair Jacksonville FL job we are going to start by doing a full assessment of your system.  That one little issue that you think is causing your problems could be just a side effect of some other bigger problem that is taking place.  When we do a full system assessment we are looking to make sure that we have identified all of the problem areas and are honed in how to correct your system permanently.


Timely Repair


We always want to be as timely as possible when we are called on for a service call.  We strive to be available at all times so that we can get to your home as quickly as we can and get to work.  We know that on those extremely hot days, a broken central air conditioning system is no fun to say the very least.  The more timely that we can be with our repairs the better off you are going to be in terms of the comfort level of your home.  Our professionals are able to react timely due to the size of our team and our experience to handle all sorts of different situations.


Ongoing Maintenance


We are not at a job just to do the job and go home.  We want to help you with ongoing maintenance of your central air conditioning system as well.  When you have some concerns over the long-term health of your system what you may want to do is to talk to us during your AC repair Jacksonville FL job about ongoing maintenance that we offer.  This allows us to keep coming out to your home periodically to do tune-ups and such of your system and keep it running the way that you want.  
We take a great deal of pride in how we apply our knowledge and our experience at every single service call that comes in.  When our customers reach out to us they know they will get timely and effective action to get their air conditioning system up and running.  As the owner of a central air conditioning system you want to be sure you are proactive to take care of issues as soon as they arise.

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J & W Heating and Air
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Stacy Russell
Stacy Russell
15:10 02 Jun 20
I will be recommending J&W to my friends and family. They were very professional and on time. Did a very well job in... a quality manner. Dustin, Mark, and Robert. Worked very well together and was in and out with no cleanup for me to do. Thanks so much for getting my home back to a cool environment.read more
Phillip Wallace
Phillip Wallace
13:46 27 May 20
Just had an entirely new, full HVAC install done at our old house in Riverside, which was a fairly big job. Brian and... Will did the installation, and were awesome. There was going to be issues leveling the air handler in the attic, so they moved it to a new spot and hung it instead, getting new parts/changing the plan on the fly. We're much happier with this new setup and location of the air handler. I really appreciated this, their professionalism/thoroughness, and flexibility. Brian and Will worked super-hard, and double-checked everything once the job was done. Would use this company again.read more
Louis Kincheloe
Louis Kincheloe
21:18 01 May 20
Two installers here early this morning. Worked all day. Very professional, extremely well mannered and quick to answer... all my questions. They are Dustin and Robert. Both men went above just installing my new unit, they were personable and knowledgeable in what they were doing. I was surprised when I found out these two hadn't been working that long together. They worked extremely well together. I highly recommend this two men.read more
Shirley Davis-So Brooks
Shirley Davis-So Brooks
18:10 01 Jun 18
Very pleased with installation of York A/C Heating unit. Jason Bottoms and Jason Flatearth were professional, ... arrived on time and completed the job in a timely manner. The unit looks great. They upgraded and repaired everything that needed it. Great Job.read more
James Ponciano
James Ponciano
22:46 03 May 18
A snake crawled into my outdoor condenser and stopped my 16 year old Trane last week on Thursday. The power surge took... out my blower unit circuit board and the motor. I called J&W and Rob was over within two hours of my call. I was spec'd a new York 17 seer system and it was up and running on Monday. Technicians Jason and Brian arrived promptly and every facet of the installation was thorough. When completed, I would not of even known they were there except they left my garage cleaner! Thanks J&W!read more
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