The one common question that we always get asked when selling air conditioning systems to customers is the brand of the system. Does the brand name that you buy to make that much of a difference? If you stack up two systems next to each other, one by a generic brand and the other by more of a household name, which should you choose? Is the added cost typically associated with a brand name central air conditioning system worth the added investment that goes along with it? Some AC maintenance Jacksonville professionals will have varying opinions on the topic, but in most cases, the answer is yes, the brand needs to be paid attention to when buying a system.
The big thing to remember is that a central air conditioning system is a very long-term investment. When you buy an air conditioning system for your home, the expectation is that you are going to have that system for the next decade and more. Some air conditioning systems can last multiple decades when they’re properly maintained, cared for on a regular basis. Due to the long lifespan of these systems, you want to be sure that the brand that you go with is one that will stand by such a product over that normal, long-tailed period.
Support of the System
A central air conditioning system that comes from a brand name is going to be one that is adequately supported. When you buy from a generic company, sure you’re probably going to be getting a lower price point out of the gate, but what happens if your system breaks down a few years from now? Is that company going to be there to provide you with any warrant or support for the system that they sold to you?
Support is something that goes hand-in-hand with quality customer service. The best brands have made their names due to the customer service that they’ve been able to provide to customers with every transaction processed. If you have an issue, you want to be able to call on the company that has made your unit for the support you’re looking for.
Parts availability is something else that you want to keep in mind when buying a brand name product versus one that is from more of a no-name company. AC maintenance Jacksonville professionals can do wonders when it comes to repairing central air conditioning systems, but they’re only going to be as good as the parts that are available to them. A brand name company that ha quality customer service is going to be able to, in theory, provide you and your maintenance professional with the parts promptly. This is what is going to allow your system to be back up and running in short order so that things can resume from a functionality perspective.
Time is of the essence when you are talking about downtime with central air conditioning systems. You want your AC maintenance Jacksonville professional to be able to work swiftly and efficiently. When they can get the parts needed, when they know that you are supported by a brand name company, it can make a world of a difference.
You may not always want to buy from brand name companies due to the added cost that goes with them, but with long-term products, quality is going to win out the majority of the time. We at J&W Heating and Air understand this, which is why our brand names we sell are companies we take the most pride in. Consider brand names when buying central air conditioning systems, as they truly can be worth the higher initial investment that comes with them.