I was very impressed with J&W Heating and Air, their first impression to their service was top notch! Our air stopped working sometime during the day yesterday, so when I got home from work I immediately called someone to see if they could come out and take a look. It was 445pm, the lady who took the initial call was friendly and helpful and even offered me a cheaper service call coupon if I could wait till the next day! We chose to take the same day pricing, she explained me the next steps. Within less than and hour and half later after my call, I had a tech at my house, Tanner. He was friendly and extremely helpful in answering questions about the system and what had happened. By 700, we had our AC up and working! Very impressed with their services. Great job!
– Kara D.
I had my AC unit replaced today and the two guys they sent did a great job and answered any questions I had. They even cleaned up where they worked and took any debris with them! I would highly recommend J & W Heating and air! They gave me a good price as well as a fantastic install!
– Chessie P.
I needed a new AC & Heating system and chose this company because I’d heard they were the best. I am glad I did! I had a few cosmetic issues that I felt were important and when the first crew couldn’t help me, they sent out a crew who could. Bryan and Grant were able to make everything look better than I expected! I’m so impressed with this company because they will make sure you are 100% satisfied with everything!!! Kyle was the one who originally sold us the system and was there for me the whole time! So impressed with the way they do business!
– Beth Burns
I’ve used J&W multiple times for repair and maintenance for my AC system. They’ve always been the quickest to respond and follow up as necessary and been very professional every time.
This most recent time I used them for an installation since my system has been on its last leg for some time. I received quotes from three companies with J&W being in the middle.
J&W office staff (Shannon I believe is her name) followed up the same day that a comfort specialist from their company was out to see if I had any other questions and scheduled a follow up after all three quotes were done to try to earn my business. When speaking with Shannon again after all three quotes were done, she was able to build in additional value for the installation and future maintenance of my new system which gave me huge peace of mind for this investment. Neither of the two other companies did any of these types of follow ups which is one of the main reasons why I chose them again.
For the installation, the install guys were awesome, showed up on time, were extremely professional and walked me through all the new pieces of equipment installed in my home and how to expect them to work (I asked a ton of questions) and left my home without anything left behind.
I’ll always recommend J&W to my friends looking for HVAC service/installation.
– Aubrey B.