Both of my AC units gave out on me on Sunday. Monday morning I started contacting AC companies to see who could come and inspect my units. After speaking to a few companies I was pleased to hear from Jennifer that someone could be out to my house in less than 2 hours to take a look. Unfortunately both of my units needed to be replaced. I was not ready for that news nor financially ready either. J&W understood and provided solutions to help me. First thing the next morning Jennifer called to let me know Darnell and Shaw would be out to my house to install them . They were both very pleasant, kind and they did a both superb job of explaining what they were doing along the way. They were also so neat in cleaning up the mess from install. Although it was a painful experience to pay for however, Darnell and Shaw made it easy and as well as everyone I dealt with J&W. I will definitely recommend your company. THANK YOU!
I would like to thank J&W heating and air for sending Darnell &Shaw to do my split system. They are very professional, clean, friendly and efficient. I would highly recommend J&W and their team to all in need of their services.
Austin showed up on time and completed the work in the expected amount of time. While this was part of my bi-annual system checkup, he walked me through some items needing repair and explained the time and cost of the repairs and what the potential outcomes were if the items were not repaired. He was personable and even put up with initial pestering by my small dog. Overall very good experience.
Shaw and Darnell were the best. They were friendly,fast and experts at their job. And unlike most men they knew how to clean up after themselves. No mess was left!!!! They were knowledgeable about the system and setup of the app. They made me feel like pro in no time on the app. The best asset J and W have...... These guys are great and they are keepers!! Thanks guys......
Very friendly and more importantly, thorough. The AC unit needed some cleaning and AK did a great job. Provided the relevant suggestions, helped me know more about how to maintain the AC, and even left with notes on the things he talked about taped to the unit. Thank you and great job.