What to Look for in a Commercial HVAC Technician

There may be a variety of reasons as to why you need to bring in a commercial HVAC technician. You may need a technician to help you out annually with a tune-up of your commercial HVAC Jacksonville FL system. A technician could also prove to be valuable if you need someone to come and do some repair work. If your commercial HVAC Jacksonville FL system is starting to show its age, a technician could be the person that you seek out to get an honest assessment of where your system stands and if it should be replaced now.

Years of Experience

The first thing that you want to look for when seeking out a commercial HVAC Jacksonville FL is years of experience. You probably do not want to bring in a technician that is just doing his first few jobs of his or her career. Chances are the technician is not going to have been exposed to all of the variables that could come up as part of whatever work needs to be done. You want someone that is very experienced, that has a resume of working on commercial HVAC systems for a decade or more. This should always be the starting point for your search.

Customer Service Excellence

Customer service excellence is also something that you are going to want to make sure is executed by the technician that you hire. When you call on the commercial HVAC Jacksonville FL technician, do they answer the phone? Do you get to talk to a live person when you reach out to them? Are they willing to provide you with advice and guidance right out of the gate? These are the things that are going to showcase customer service excellence.

Online Reviews

What are some of the reviews that are posted online about the technician that you are thinking about hiring? Google reviews are a powerful thing as they are testimonials from individuals that have hired the company you are thinking about in the past. Read these reviews as they are going to likely be indicative of the work that you can also expect to have done on your home and your central air conditioning system. If you are starting to read some bad reviews, this could be a sign that you want to look elsewhere in your search.

Trusted Reputation

What is the reputation that the technician has in the market you exist? Are they known as a technician that is trusted, that is reliable? When your friends and colleagues call on this particular technician, what was their experience like? The more you are aware of their reputation, the clearer of a picture you will have as to what you can expect your experience to be.

A lot has to be thought about as you start the process of looking for a commercial HVAC Jacksonville FL. You want to think about years of experience, customer service, online reviews, as well as a trusted reputation for excellence. Tie all of this together, and you will be guaranteeing yourself that the technician that you bring in is going to do the job right for you, the very first time! We at J&W Heating and Air want to be that reliable technician you call on, no matter how big or small of job that you have and need to be completed.

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J & W Heating and Air
Based on 1050 reviews
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Stacy Russell
Stacy Russell
15:10 02 Jun 20
I will be recommending J&W to my friends and family. They were very professional and on time. Did a very well job in... a quality manner. Dustin, Mark, and Robert. Worked very well together and was in and out with no cleanup for me to do. Thanks so much for getting my home back to a cool environment.read more
Phillip Wallace
Phillip Wallace
13:46 27 May 20
Just had an entirely new, full HVAC install done at our old house in Riverside, which was a fairly big job. Brian and... Will did the installation, and were awesome. There was going to be issues leveling the air handler in the attic, so they moved it to a new spot and hung it instead, getting new parts/changing the plan on the fly. We're much happier with this new setup and location of the air handler. I really appreciated this, their professionalism/thoroughness, and flexibility. Brian and Will worked super-hard, and double-checked everything once the job was done. Would use this company again.read more
Louis Kincheloe
Louis Kincheloe
21:18 01 May 20
Two installers here early this morning. Worked all day. Very professional, extremely well mannered and quick to answer... all my questions. They are Dustin and Robert. Both men went above just installing my new unit, they were personable and knowledgeable in what they were doing. I was surprised when I found out these two hadn't been working that long together. They worked extremely well together. I highly recommend this two men.read more
Shirley Davis-So Brooks
Shirley Davis-So Brooks
18:10 01 Jun 18
Very pleased with installation of York A/C Heating unit. Jason Bottoms and Jason Flatearth were professional, ... arrived on time and completed the job in a timely manner. The unit looks great. They upgraded and repaired everything that needed it. Great Job.read more
James Ponciano
James Ponciano
22:46 03 May 18
A snake crawled into my outdoor condenser and stopped my 16 year old Trane last week on Thursday. The power surge took... out my blower unit circuit board and the motor. I called J&W and Rob was over within two hours of my call. I was spec'd a new York 17 seer system and it was up and running on Monday. Technicians Jason and Brian arrived promptly and every facet of the installation was thorough. When completed, I would not of even known they were there except they left my garage cleaner! Thanks J&W!read more
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